5/5(1)Constant availability is an essential element of customer retention today and in times of global demands that means 24/7. At the same time, hardly any company can afford to have employees available for customer support and requests. customers at any time of the day or night. It is possible to process many standardized inquiries with
The corona pandemic has triggered a sustained push towards digitization in German companies. About one in two people (49%) say that Corona has accelerated the digitization of their business model. This is one of the most important findings of a representative survey of 1,102 companies with 20 or more employees from all economic sectors on
Quantum computers, cryptocurrencies, chat bots: digitization goes hand in hand with numerous technical terms. But many cannot keep up with the ever-expanding dictionary of digitization. 75% of Germans have never heard of the Metaverse. While 15% have heard the term before, only 4% dare to explain it. Even Web3 and blockchain are still a mystery
Enthusiasm for technical solutions, ability to relate to people and provide them with the solution to their problem: this is what characterizes an IT consultant. Your clients, but also the activities and teams you work with change with each new project. The topics required are varied, and a specialization is probably worth considering. Network
